Get your products recommended by AI.
KailxLabs gets ecommerce brands named when shoppers ask ChatGPT, Google AI Mode and Perplexity what to buy. We make your product data eligible for the AI shopping programs you qualify for, keep your prices and policies right inside the answers, and earn your place in the reviews AI cites. Stores start with a $1,500 baseline, then AI shopping readiness at $4,995 one time.
What shoppers ask AI.
Examples of the questions we measure for a store. Yours come from your own customers, reviews and support tickets.
Example questions, not client data.
Where product answers come from.
Each engine reads a different mix. We map the handful of pages behind your category's answers before we touch anything.
Feeds and catalogues
Product answers now start with product data. ChatGPT already reads Shopify and Etsy catalogues, and other stores apply to OpenAI for a direct feed. Google says Merchant Center feeds help products appear in its AI answers.
OpenAI merchant documentation · Google AI features guide, updated 10 Jul 2026
Independent reviews and tests
Editorial reviews, test roundups and "best for" lists shape which brands AI names. The pages cited change from week to week, while the brands named hold steadier.
Otterly, AI search visibility stability · 11 Sep 2026 · vendor data
Video reviews and demos
Google’s AI surfaces cite YouTube often for products. A clear, honest review video from a real creator can carry your product into the answer.
BrightEdge ecommerce citation tracking · 10 May to 26 Jul 2026 · vendor data
What owners say
Threads where owners compare products appear in many product answers, and each engine leans on them differently. We answer there only through your named team, with disclosure.
Marketplaces and stockists
Amazon, retailer and stockist pages often carry an old price or a retired bundle. AI can quote them over your own site, so we find and fix them at the source.
Pages that settle the choice
Buying guides, spec tables, honest comparisons and policy pages often win the link, as long as the price in your page text matches your feed.
the ChatGPT share of voice of the brands shoppers chose, against the brands they passed over: 24% against 11%.
Profound, "The Shortlist is the New Shelf" · 56 participants, 224 shopping tasks · 14 Jul 2026 · vendor data
of AI shopping tasks ended without a meaningful click to the open web. Nobody checked a price anywhere else.
Profound, "The Shortlist is the New Shelf" · 56 participants, 224 shopping tasks (92.8%) · 14 Jul 2026 · vendor data
of US consumers say they have bought something because an AI chatbot recommended it.
Semrush and Exploding Topics survey · 2,338 US adults, margin of error 2 points · Jul 2026, published 7 Sep 2026
What we do for stores.
Five pieces of work, each judged on the number it can move: answers that name you, or the right facts in them.
Sell inside AI answers.
Feed fields, variants, GTINs and policies agreeing with your pages, merchant program applications, and a deliberate choice on AI checkout per channel.
Brand factsFix the wrong price.
When AI quotes an old price or a product you retired, we trace the page it came from, fix it there and test again.
Citation engineeringGet into the reviews AI cites.
Independent tests, editorial reviews and videos in the publications each engine cites for your category. Disclosed, never bought quietly.
Answer ready websiteDecision pages AI can quote.
Buying guides, "best for" and "not ideal if" blocks, comparison tables and current prices in visible text.
AI visibility baselineKnow where you stand.
Your shopping questions asked on every major AI app until the answer settles, with the rivals and sources behind each answer.
Worked products, untouched products.
Before we start, we split your shopping questions in two. We work on one half and leave the other alone. Priority questions checked daily, with several runs each time, and every app gets its own row with a count and a likely range.
Each month you see both halves side by side. A change counts only when the ranges separate. We also read Google Merchant Center's AI report, Search Console, Bing and your Shopify AI channel orders, and treat referral numbers as a floor, never a total.
The usual path for a store.
Programs run month to month after the first 90 days.
A measured read of 50 buyer questions on four to six AI apps: who AI names instead of you, the sources behind them, and the fix list. Five working days. Credited in full if you start a program within 30 days.
Start with a baselineProduct feeds and product facts made ready for ChatGPT, Google and Perplexity shopping, plus policy pages AI can quote. A deliberate choice on AI checkout.
Book a callCitation engineering on 50 questions, answer ready pages shipped monthly, brand fact fixes, and monthly proof against the untouched half.
Compare programsProof guarantee
The baseline, the fixes and the control report are delivered to our published standard, or your baseline fee comes back.
What we never promise
Nobody controls what an AI says. We never promise a fixed spot or a rank.
Ecommerce questions, answered.
How do I get my products recommended by ChatGPT?
Start with product data. Make sure ChatGPT can read your catalogue, that prices, stock and policies agree everywhere, and that the reviews and lists ChatGPT cites for your category include you. KailxLabs measures which of those is missing before fixing anything.
Does a Shopify store need to apply to ChatGPT shopping?
No. Shopify and Etsy catalogues are already integrated. Other stores apply to OpenAI for a direct feed. Either way, OpenAI says eligibility does not guarantee your products are shown.
Why does ChatGPT show the wrong price for my product?
It is usually quoting an old page: a retailer listing, a review written at launch or a cached product page. We trace the answer to that page, fix it at the source and test again until the answer changes.
Should I leave Shopify’s AI checkout channels on?
It depends on your returns, bundles and subscriptions. Google began turning on AI checkout for eligible Shopify stores by default in September 2026, so the choice may already be made for you. We set it per channel, as a deliberate decision, with the risks written down.
Do you guarantee a placement in AI shopping results?
No. Nobody controls what an AI says. We never promise a fixed spot or a rank. The baseline, the fixes and the control report are delivered to our published standard, or your baseline fee comes back.
- 26 Sep 2026: page published with the September 2026 offer.
Talk to the founder.
20 minutes with Kailesk Khumar. You leave knowing where AI names you today, and what it would take to become the answer.
- A live look. We ask five of your buyer questions on ChatGPT, Google and Perplexity while you watch.
- The reasons. The three biggest reasons AI names a rival instead of you.
- The plan. A clear next step and its price, whether or not you hire us.
Pick a time that suits you. The calendar invite arrives straight away. Prefer a link? Book on Cal.com.