Service · Brand facts

Fix what AI gets wrong.

KailxLabs brand facts work finds what AI says wrong about your brand and fixes it where it starts. We trace each old price, wrong policy or stale claim to the page AI took it from, then correct that page, listing or review. It is included in the Growth program at $3,500 a month and the Scale program from $6,500 a month.

Last updated 26 Sep 2026

The errors

What does AI get wrong?

The costly mistakes are rarely dramatic. They are small facts that were true once, repeated with confidence to a buyer who is ready to decide.

Prices

Old prices and plans

A launch price from an old review, a plan you retired, a discount that ended. Buyers arrive expecting a number you no longer charge.

Policies

Wrong policies

Returns, refunds, trials, warranties and contract terms quoted from an outdated page or a rival comparison.

Claims

Stale claims

Features you removed, integrations you dropped, locations you closed, or a category you left years ago.

Identity

Mixed up with someone else

A similar name, a former brand name or a parent company, blended into one answer about you.

How it works

Trace it. Fix the source.

Correcting your own site is rarely enough. AI often quotes a third party page that still carries the old fact, so we follow each error back to where it started.

Step 1

Ask, and ask again

Our agents ask your buyer questions about price, policy and features several times on each AI app. One odd answer never decides anything; an error counts once it repeats.

Step 2

Match the name exactly

We match your brand, product and plan names exactly, so a rival with a similar name is never mistaken for you, and a blended answer is flagged.

Step 3

Trace the source

For every wrong fact we record the page each answer cited: your own old page, a review, a directory, a comparison or a news story.

Step 4

Correct it where it lives

We update your pages, redirect retired ones, fix listings and profiles, and ask publishers to correct the record with a source they can check.

Step 5

Check until it changes

We rerun the same questions the same way and report how many answers still carry the error, app by app.

Illustration

One error, traced.

Northdesk · price question on one AI appIllustration
Illustration: tracing a wrong price for Northdesk, a fictional brand
StageWhat we found
The answerAI quotes Northdesk's old starter plan, which ended last year.
The sourceA comparison post on a software blog, written at launch and never updated, cited in most of the wrong answers.
The fixA note to the editor with the current pricing page, plus a clear pricing table on Northdesk's own site with the date it changed.
The checkThe same question rerun on the same app, reported as answers with the old price against answers with the new one.

Illustration · fictional brand · not client data

Price

Included in Growth and Scale.

Growth program
$3,500a month

Citation engineering on 50 questions, answer ready pages shipped monthly, brand fact fixes, and monthly proof against the untouched half.

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Scale program
$6,500a month and up

Everything in Growth on 80 or more questions, per location measurement, and a research study each quarter built on your data.

Compare programs

Programs run month to month after the first 90 days. Not ready for a program? The AI visibility baseline at $1,500 shows the sources behind what AI says about you.

See what AI says about you.A 20 minute call with Kailesk, with your price and policy questions asked live.
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FAQ

Brand fact questions, answered.

What is the KailxLabs brand facts service?

We find what ChatGPT, Google AI Mode, Gemini, Copilot and Perplexity get wrong about your brand, trace each error to the page it came from and correct it at the source. It is included in the Growth program at $3,500 a month and in Scale, which adds ongoing brand perception and fact tracking.

Can you make ChatGPT forget an old price?

Nobody can edit an AI's answer directly. Nobody controls what an AI says. We never promise a fixed spot or a rank. What works is changing what AI reads: the page it cites, the listing it trusts, the review that quotes the old number. Then we check again until the answers change.

How do you know an error is real and not a one off?

We ask each question several times on each app. An error counts only when it repeats, and we report how many answers carried it, with the source each answer cited.

What if the wrong fact is on a site we do not control?

We contact the publisher, the directory or the review platform with the correct fact and a source for it. If they will not change it, we make sure a clearer, more current source exists for AI to prefer.

How do you match our brand name?

Names are matched exactly, including the product and plan names you use. A near miss or a rival with a similar name is recorded as its own brand, never counted as you.

Last updated 26 Sep 2026
  • 26 Sep 2026: page published with the September 2026 offer.
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