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Research

Research you can check.

KailxLabs publishes first party research on how AI apps name brands, and every study ships with its method, its limits and a data file. Two studies are published, both on clinics, from May 2026. Five more are planned: app against API, ChatGPT shopping, law firms, and two on how ChatGPT plugins are discovered. The plugin work has a first pilot with open data.

Last updated 9 Oct 2026

Planned

Studies in the works.

Each planned study shows what we already know, or a preview of what it will look like. No empty boxes.

PlannedSurfaces

The app is not the API

Public research puts the overlap at 12%. We are measuring it on 50 buyer questions, app against API, source by source.

Public figure: 12.0% of cited domains overlap between the ChatGPT API and the ChatGPT app on the same questions (Gemini: 14.8%). The ChatGPT and Gemini apps share 5.4%.

arXiv 2609.18729, academic audit · 1,536 answers · 16 Sep 2026

PlannedEcommerce

What ChatGPT shopping shows for 100 products

Who gets the carousel, which pages feed it, and how often the price shown is wrong.

Preview · fictional products

PlannedLaw

Who AI names in secondary practice areas

Homepage focus against review counts across well reviewed firms in five US metros. Publishes with its data file.

Publishes with its data file · no findings shown until then

ChatGPT plugins

Plugin discovery, measured.

A new surface: ChatGPT can suggest software during a conversation. We keep what OpenAI documents, what we counted and what nobody knows on one page.

Research hub

How ChatGPT plugins get discovered

What OpenAI documents, a directory pilot from 9 Oct 2026 with two open data files, and four planned studies.

Open the hub
Planned · Plugins

What the ChatGPT plugin directory shows

Which plugins hold the directory shelves, and which appear for category words. 100 fixed queries, daily for 14 days. A nine query pilot is out with its data files; the study itself has no findings yet.

Planned · Plugins

Does ChatGPT suggest plugins nobody installed

60 prompts across five kinds of request, 10 runs each, on an account with nothing installed. Not started.

Our rules

How we publish research.

Method

Written down first

Every study states its questions, the AI apps and surfaces it read, the dates, and how answers were counted, in line with our methodology.

Limits

Stated plainly

What the study cannot show, including where it read an API rather than the app, and that a pattern is correlation, not cause.

Data

A file with every study

Every study ships with its data file, so anyone can check the numbers. No data file, no study.

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FAQ

Research questions, answered.

Can I use KailxLabs research?

Yes. Cite the study page and its date. Every study ships with its data file, so you can check the numbers yourself.

Why does the GLP-1 study use API versions of the AI apps?

It was run in May 2026, before we moved our measurement to the consumer apps, and its summary says so. New studies measure the apps buyers use, and label any API figure.

When does the law firm study publish?

When its data file is ready to publish with it. We do not publish findings without the data behind them.

Do your studies prove what causes AI to name a brand?

No. Our published studies find patterns, which are correlation, not cause. Proof of cause needs a controlled comparison, which is what the worked and untouched halves in client work are for.

Last updated 9 Oct 2026
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